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Fello

Privacy and trust

Clear about what is saved, why, and what is shared.

The older adult is the primary user and retains agency. Family access is permission-based, always.

  • The older adult is the primary user and retains agency, even when a family member helps with setup.
  • Family access is permission-based. Guardian setup does not automatically grant access to private conversations.
  • Fello clearly explains what is saved, why it is saved, and what, if anything, is shared.
  • Fello never claims a call was placed, a message was sent, a reminder was saved or an integration worked unless the system actually confirms it.
  • Simulated or sample content is always marked as such wherever a real external service is not connected.
  • Research answers communicate uncertainty and are not professional medical, legal or financial advice.
  • Wellness is supportive, not a substitute for medical care. Astrology is presented as an interpretive service rather than established fact.
  • No manipulative emotional dependence, alarmist messages, infantilising language or surveillance-like family features.
  • Deletes ask first and offer Undo. Nothing personal is saved without a yes.

Fello is a general everyday companion. It is not a clinician, an emergency service or a substitute for medical care. Research answers are not professional medical, legal or financial advice. Astrology is presented as an interpretive service rather than established fact.